Tag: customer service

Classy Action from a Classy Organization

Classy Action from a Classy Organization

It’s no secret around here I’m a huge Pittsburgh Penguins fan. When the NHL announced last year that the 2012 NHL Entry Draft would be held in Pittsburgh at the team’s beautiful new CONSOL Energy Center building, I told my wife we should really try to go. Since getting to a game up there (I …

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For the Love of the Game

For the Love of the Game

As you may or may not be aware, GenCon 2010 was this past weekend. (No, I didn’t attend.) Normally I wouldn’t really talk about it here, since I didn’t go, there’s not really any news from me that didn’t get gleaned from the panels there, and I’m pretty sure no one cares from my end. …

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Verizon: A Study in Customer Service (It’s Bad)

Verizon: A Study in Customer Service (It’s Bad)

100_5800 Verizon Truck, courtesy of rememberwhatgodhasdone I’m sure many people are wondering where the heck I am these days. I’ve been unavailable by phone and severely limited in my online time since our ‘big move’ two weeks back. Well, settle back, kids. I’ve got a story for you. In fact, I’ll let you read the …

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